Engagement bots | Byju's

How to identify the right avenues for artificial intelligence and machine learning to improve the class experience and increase student engagement? How can they be used to enhance the individual attention given to students? To answer these questions, after research and brainstorm sessions with the team, I Built a framework based on the key roles an AI bot could play in the context. With the help of the framework, along with the product manager I prioritised the first set of use-cases to be tested. Then done were the flows and UI and art direction for these use-cases in development currently witch a mascot based bot.

Brainstorming and ideation based on the phases of the class session and the core design outcomes that we have envisioned for all design projects.

An exhaustive set of ideas were noted down with the help of the team.

After analysing the ideas, it became evident that each fall into one of the mainly three roles that a bot could play in the class and interventions could be looked through that lens and implemented.

Prioritisation of the use-cases was done using effort vs impact matrix along with the product managers

Planned and art directed the character design of a mascot based bot with the help of a character designer.

We designed a number of animated loops of this mascot bot character called 'Sparky'.

Initially the bot is being experimented in the FTUE use-case.

Another use-case that we are doing is to aid in doubt resolution.

Sparky points to the class forum, encouraging the student to ask any doubt he has

Sparky comes in polls as a prompt to participate

The set of initial use-cases are developed and currently on staging using the above shown animated loops. After the trial run is done with free users, Sparky experience will be fine tuned and integrated.

You may also like