![](https://cdn.myportfolio.com/ed06611088c192b8d32133e20f0f6633/65323600-cd35-442d-9546-d49e695ef25c_rw_1920.png?h=02c115648b9b8f7042982349f939ac43)
Research helped in understanding and analysing the commonly used rating scales and their pros and cons in the classes context
![](https://cdn.myportfolio.com/ed06611088c192b8d32133e20f0f6633/f7206a6f-8a4e-42da-82a6-c7bd338da8f2_rw_1920.png?h=1012d24ee95f417e69dadc44f3bd1ea4)
Although the binary scale provided quick means of feedback, it doesn't address the grey area in between a yes or no. Thus we decided to do an A/B testing to choose between 2-point or 3-point scale.
![](https://cdn.myportfolio.com/ed06611088c192b8d32133e20f0f6633/31aedde2-2a81-4983-b196-f3dbdb539a7e_rw_1920.png?h=f8864496967f2f221d6ffe21f79b61e6)
Hand drawn wireframes helped in quickly evaluating the flows.
![](https://cdn.myportfolio.com/ed06611088c192b8d32133e20f0f6633/79acf80f-702f-477b-8e7d-c3856e402538_rw_1920.png?h=e759469feef92e7d209aac07abbf2ea6)
Reducing the number and simplifying the language of the feedback options to further reduce the cognitive load.
![](https://cdn.myportfolio.com/ed06611088c192b8d32133e20f0f6633/52ff81d8-371a-431b-8d6c-f124c96874e1_rw_1920.png?h=13bc3ebfb7d0243597f38fe2755c0965)
Desktop UI screen sample- hover state for rating emoji
![](https://cdn.myportfolio.com/ed06611088c192b8d32133e20f0f6633/ef952566-ef14-4e7f-9f49-04e8d0968938_rw_1920.png?h=b2d97c8cfdc679ce36507511961c035f)
Desktop UI screen sample- placeholder for tutor thumbnail
![](https://cdn.myportfolio.com/ed06611088c192b8d32133e20f0f6633/59490254-4f8e-4ff5-83d2-34496833959a_rw_1920.png?h=03d40d70d893272e938eebec74d72494)
Mobile UI screen samples
![](https://cdn.myportfolio.com/ed06611088c192b8d32133e20f0f6633/3ee9fc8c-2bab-482f-82d0-4a74d375c293_rw_1920.png?h=a71a9990fd8e9451dece2ed1fe8986f9)
APP UI screen samples